The quotes below are verbatim. Names have however been changed out of care and respect for privacy
We just wanted to let you know both of our Rollershades fit the existing mounting (brackets) perfectly, and we installed our Red Sanctuary Roman Shades without any problems. All look fabulous, and it’s gotten about 10 degrees warmer in here at night. Can’t wait to see how much we save on next month’s utilities! Thanks for all your help, and for producing these healthier “alternative" home products. Best, Liz & Don, Colorado Springs, CO.
I put up the SunRoom shades myself! The mechanism is a simple yet elegant design. It's easy enough for "just a girl" to put them up, unless of course you want to put some of it up through rock, LOL. Have to wait for the contractor to put up the ones in the Master Bath. Not totally perfect, you get a 98 instead of 100. A couple of the shades were just a hair off on the placement of the roller mechanism such that the wing nut couldn't turn all the way around to cinch up the shade. Might tell the fellas to watch that! Rima K, Pollock, TX.
-Wow, thank you so much for doing all this! Your customer service is so superb and unparalleled. I haven't been able to get the measurements yet but intend on doing so later this week and will email you then. Thank you so much again. -Christina C. Alameda, CA.
-Thank you so much for your assistance in helping us with the unfortunate damage to the shades. You truly are a person of your word and your Company truly has great credibility and stands behind your products and values your customers! I can't thank you enough for making this right for us and I am definitely a loyal customer of yours going forward. When we have another need for additional window treatments, Earthshade will be our first choice!. -Terri M, Las Vegas NV.
I'm ready! Let's do it! Thank you for the samples. They are big enough to be able to see how they will look. -R Kittley, Lufkin TX.
The shade you delivered is wonderful, was installed (by me) quite easily, and looks beautiful. My wife, daughter and I are all very pleased!!! Thank you for delivering it so quickly! -Michael L. New York, NY.
i just had to let you know how often i look at my handsome shades, sigh and count my blessings that i found you. I had grown quite disheartened looking for a non toxic solution for my window coverings. As you know, this market is full of crap: Vague wording, meaningless jargon and salespeople who don't have much of a clue about truly healthy alternatives to traditional chemical-laden products. With earthshades, I could tell that you knew exactly what I was looking for. You understood my concerns that I not compromise my health with outgassing chemicals in the bedroom (or anywhere!). I am not chemically sensitive, per se, just smart enough, I like to think, not to bring poison into my house! you delivered a product that met or exceeded my expectations - obviously well made, sturdy, really good looking, too. And nary a whiff of anything but a very faint natural grass smell that went away quickly. your customer service is superb. please use my testimonial as you see fit - you deserve lots of grateful customers! -Khris D Chicago, IL.
My shade arrived today and it's beautiful. My husband and I installed it this evening, and it looks just lovely in the garden office window. Thanks for your care with production, and for the extra mile your company goes to make your employee working conditions good and the materials in my shade healthy for our earth and for me. -Halimah T. Palo-Alto, CA.
So sorry for the delay getting back to you – we’ve not yet tried to apply the new clutch as we’ve been swamped with our work, but hope to get to it this weekend. We very much appreciate your concern and follow-up – I can’t think of another vendor who would show such care! We will let you know shortly how it goes. -Mark F. Langley, WA.
Hello...install was a breeze and the blinds fit well. Thank you for all your patience and support during the ordering process. Sandra S. Albany, NY.
Wes and I really love our shades. They are perfect for our house and have no detectable fumes at all. -Michelle B. Boise ID.
Dear earthshade - I continue to be very, very happy with my roman shades. please feel free to share my words with your customers - I will write as if I am directing my comments to them instead of to you. I can't say enough about the good customer service at earthshade...Craig has put up with so much from me! I don't know how many times I emailed or called him with questions about every aspect of the shades, from my concerns about raw materials to production to installation details and may variants thereof. As many of you have discovered, finding a company like earthshade is not easy. There are so many products out there to cover our windows, products from companies without a care in the world for how our health may be affected. My husband and I are very careful about what kind of goods we bring into our home, which is our beautiful sanctuary. we want to keep our air clear of the kind of outgassing that is so common with ordinary household products. Perhaps some of you have looked into having a local person custom make some curtains for you...Well, good luck finding someone with a clue as to what you are looking for, and good luck finding all the materials you would need to do this project without harmful chemicals! Not to mention the cost of having curtains such as I was pricing (organic materials, etc) being a good bit higher than earthshade's pricing, even with shipping. My roman shades are quite good looking, by the way. Clearly a quality product. Moroccan mist is the pattern I chose, because it is quite handsome and appears to have the tightest weave of the natural fiber options. I am so pleased and relieved to have found such a lovely sophisticated solution to my need for clean shades. I know I drove Craig nuts with all my questions but he was always there for me - truly stellar customer service. Thank you, earthshade. I wouldn't go anywhere else for my window covering needs. Sincerely and gratefully, -Chris P. Louisville, KY.